Does Your Business Have a Telecommunications Strategy?
The team at Telco Broker are telecommunications specialists and have a wealth of experience reviewing and analysing telecommunications infrastructure and services of Australian businesses of all shapes and sizes. We can work with you and your team to develop a telecommunications strategy, to showcase what opportunities exist to improve service levels, resolve business problems and cut costs. Our goal, is to put a proactive plan in place, which will meet your immediate and long term needs and put forward a telecommunications roadmap to provide clear guidance of what services need to be changed or upgraded and when they will be cut over to new technologies.
If your business is looking at establishing a telecommunications strategy or road map and do not know how much assistance you require, we can structure our services to meet your needs and can complete as much or as little work as you require.
We can provide independent bill reviews and audits of services, infrastructure and Hardware. If you are unhappy with your existing vendors in any way, we can review your bills and contracts and provide independent advice and reports which will compare your current agreement against comparable offerings available on the market. Are you looking to improve a particular business process using technology?
We can work with you to document any challenges that you may be experiencing with your current services, understand what you would like to achieve with your Telecommunications, maybe you require a complete Unified Communications Strategy (UCaaS) if there are any opportunities to improve processes, integrate with other systems in your business, or would like some assistance to see if there is a scope to upgrade services whilst saving money.
We understand that you may have complex requirements, which may not be possible to transition to immediately, we can work with you to prioritise services that are either not performing well, or you are being overcharged for. We can look to solve those problem areas immediately and provide a roadmap to transition other services in the future. We can support your business with Project Management, Change Management and end user training
In the event that change management is a priority for the business, and the migration is contingent on key staff being comfortable that the technology is going to work and that core staff are trained and familiar with the new technology, we are able to facilitate training via our team or with the new vendor, we can also look to setup a proof-of-concept environment with you and your critical staff in parallel with your existing systems to determine if the technology is going to meet your needs.
In the event that you decide on a phone system or data solution and are concerned about Risk Management, we are able to work with you and the vendors to build the solution in parallel to your existing systems test the new solution and then plan the cutover date, to maintain operations and reduce downtime.
We can also work with you and the telecommunications vendors, to organise competitive quotes, to not only meet your technical requirements, but also your SLA and financial needs.
The team at Telco Broker in conjunction with our Telecommunications and IT partners are able to provide guidance on the full spectrum of Telecommunications Services including Hosted Telephony and Cloud PABX’s, On-premise phone systems, Internet and Data Services (NBN, Mobile Networks, Broadband, Ethernet, Fibre, SD-WAN, Dark Fibre), Mobile Phones and Mobile Broadband, Unified Communications, Audio and Video Conferencing, Contact Centre Solutions, data cabling and WiFi Environments. We can also assist with MSP and ICT Provider reviews, along with Cyber Security and IT security.
We work with customers large and small over Australia, we have helped businesses all over Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Darwin and Hobart.
So whether you are located in New South Wales (NSW), Queensland (QLD), Victoria (VIC), Western Australia (WA), South Australia (SA), Australian Capital Territory (ACT), Tasmania (TAS), Northern Territory (NT), give the team at Telco Broker a call, the initial consult is complimentary and obligation free. 1300 978 073.