Does your business need help with Telecommunications Problems?

Is your business having Telecommunications problems and don’t have the resources internally to find a resolution? The team at TelcoBroker specialise in helping Australian businesses solve a range of Telecommunications related issues whether they be technical, commercial or financial.
Our team pride ourselves on taking the time to understand your business, your communications and connectivity requirements, what problems you are having with your telco services, vendors, staff, what your business goals are and your feedback regarding your Telecommunications problems and what the priorities issues are that you need to resolve.
In order to solve Telecommunications problems, we can help with reviews of the following:

 

  • Telecommunications Bills and Vendor Reviews, we can benchmark how your services and costs, are performing against comparable products, services and rates on the market.
  • We can review your current phone system and functionality requirements, if you are looking at upgrading or transitioning from on-premise to hosted, or your current phone system isn’t meeting your needs, we can put forward multiple solutions based on your needs and budget.
  • Having problems with Slow or unreliable internet? Our team can do a complete review of your network and data connections, we can run checks to see what data links are available at your site. Depending on availability, we can present the internet options available at each site. In some cases there are fibre connections which aren’t delivered by the NBN, which could be a significant upgrade on your current connection. We can also assist with reviews on your MPLS network, to see if there are cheaper alternatives available.
  • If you are spending a lot of money on inbound and virtual numbers, ie 1300 or 1800 numbers, and want to explore if there are any cost savings available we can assist with that review.
  • Having issues with your mobiles and mobile broadband services? We can assist with completing an audit on your mobile fleet, we can look through your bills to determine if there are any services where you are spending too much, or if there are services which aren’t being used at all which can be deleted.
  • If you are having problems with your Telecommunications Suppliers and vendors, if you aren’t happy with service levels/SLA’s, customer service, account management, having billing issues or suspect that you are being over charged, we can review your contracts and agreements, and put forward some suppliers that tick all the boxes.
  • If you are responsible for managing the telecommunications of a large company or enterprise and are having trouble keeping up with the day to day management of your services. If you need assistance with adds, moves and changes, vendor and contract management, provisioning of new services, upgrades and migrations, hardware procurement, ordering and warranty management, our team can help.

If your company is in need of an independent third party consulting firm to help you work through Telecommunications related problems, the Team at Telco Broker specialise in solving problems of this nature. Whether it be just providing assistance and reviews with your current services, or finding new vendors and services we can help. Our services can be structured based on the needs of your company.

If you need help with Telecommunications, Telco Broker have supported businesses all Telco Broker has helped businesses all over Australia with their Telecommunications Procurement, we have delivered services in Sydney, Brisbane, Melbourne, Hobart, Adelaide, Canberra, Perth, Tasmania, Queensland, New South Wales, Victoria, South Australia, ACT, Western Australia. Feel free to give us a call on 1300 978 073.

Call Telco Broker for an obligation free consultation, we can tailor our service to suit your needs.