Skype For Business is used for internal calls and collaboration, but can also be used for external call connections as well. The platform can be used by individual users and as a conference phone solution in meeting rooms.

A significant percentage of Skype For Business customers who are also using Microsoft Office 365 will move to Microsoft Teams and Microsoft Teams Calling. Depending on which vendor is providing the outbound calling service will depend on the level of Microsoft licenses required.

However, for users that are not using Microsoft Office365 and don’t want to purchase Microsoft Licenses, an alternative to Skype For Business is to move to another cloud based Unified Communications solution, which is essentially a cloud PBX that allows for internal and external collaboration, along with outbound calls. Some vendors may also have Microsoft Teams integration allowing for the best of both worlds.

There are obvious pros and cons for each of the above solutions and every business will have their own sets of feature and functionality requirements, integration options and also budgetary requirements. At Telco Broker, we will take the time to understand your needs and put forward some options to meet both your technical, operational needs and also your budget.

Telco Broker have partnered with a number of vendors on the market that can assist your business with the following:

• Microsoft Licences and Microsoft Teams Calling
• SIP Channels and SIP Trunks
• Hosted/Cloud based Phone Systems and PBX
• Conferencing and Collaboration Solutions
• Along with the full spectrum of hardware solutions including handsets, headsets, board room telephony solutions, cameras, speakers and screens. We are able to assist you with determining if the hardware is Microsoft Teams compatible, or if there is different hardware that you require including switches and routers.

In addition, if you need additional phone system features either as part of your Microsoft Teams environment, or utilising a phone system solutions from another vendors, we can help find a solution that include the following:

• Call and user analytics
• Call Recording
• Switchboard and IVR
• Integration of Phone Systems into Contacts and Calendars
• Contact centre solutions
• CRM and integrations into other applications
• Utilising phone system to make and receive calls via PC or mobile app, without handsets.

At Telco Broker, we work with business all over Australia to solve all manners of Telecommunications problems. So if you have Skype For Business and don’t have a migration plan for when Skype Shuts down, one of our Telecommunications consultants can step you through the options. Our team have helped businesses all over Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Darwin and Hobart. So whether your business is based in New South Wales (NSW), Queensland (QLD), Victoria (VIC), Western Australia (WA), South Australia (SA), Australian Capital Territory (ACT), Tasmania (TAS), Northern Territory (NT), give the team at Telco Broker a call, the initial consult is complimentary 1300 978 073.