Telecommunications Embargo 2019-2020

The 2019/2020 telecommunications embargo period runs from the 13th of December 2019 through to the 7th of January, 2020. During that embargo period certain types of Telecommunications services will not be provisioned or commissioned during that time, in particular fixed line services, internet, new voice services and some hardware installsOrders can be placed during the telco embargo period, but will not be provisioned and no numbers ported during this time. 


Telecommunications Carriers will not be provisioning the following services over the course of the telecom embargo period

  • No Internet Services – Fibre / Dark Fibre, NBN, copper lines or other broadband internet connections, cabling and connectivity.
  • No Network Adds, Moves and Changes.
  • No Voice Services – provisioning of new hosted phones systems / VoIP, new numbers and porting of numbers from one carrier to another.


What can be deployed during the telco embargo period?

  • On-premise phone system hardware, note no network connectivity or phone lines can be provisioned.
  • Desk phones, conferencing hardware, internal office ethernet cabling.
  • Mobile services with possible delays on delivery


Will support still be available during the embargo?

Please note most carriers will still provide support during the Telecommunications embargo window, however, response times may vary from company to company.


Do you urgently need telecommunications services deployed?

Telco Broker have access to a broad range of Telecommunications providers from all over the industry, congestion amongst providers will typically begin towards Mid November, where carriers are processing a large influx of last minute orders and processing backlogs of requests prior to the commencement of the telco embargo.

Prior to the embargo commencement, our team can reach out to a number of providers on your behalf to determine what capacity they have to provision new services in a hurry. There are no guarantees during this challenging time, however, we will be able to increase your changes of pushing orders through by leveraging off our network.


What are the typical lead times for telecommunications services?

Note, the list below are the typical lead times throughout the course of the year, leading up to the Telco Embargo these lead times can sometimes be pushed out.

Service Type Internet Connections Lead Time
New NBN Internet Connections 2 to 3 weeks
New Fibre and Broadband Internet Services (non NBN) 1 to 3 months
New Voice services and Fixed Voice Numbers (including VoIP and SIP) 1 to 2 weeks
New Mobile Phone and Mobile Broadband services 1 to 5 days
1300 and 1800 numbers 1 to 5 days
Copper, PSTN, ISDN Services
(New services no longer being installed, as network is being decommissioned)
Porting of Fixed Voice Numbers 2 to 4 weeks 
Porting of Mobile Numbers 1 to 3 weeks 
Porting of 1300 and 1800 numbers 1 to 3 weeks 
Porting of Internet Services
(Have similar lead times of new installations)
From 2 weeks to 3 months


If you have an urgent Telecommunications project or are looking at an office relocation over the November to January holiday period, please get in contact with our team on 1300 978 073 as soon as possible and we can walk you through the available options and lead times.

The Team at Telco Broker have helped hundreds of Australian businesses with their Telecommunications needs, we have delivered Telco services in Sydney, Brisbane, Melbourne, Hobart, Adelaide, Canberra, Perth, Tasmania, Queensland, New South Wales, Victoria, Queensland, South Australia, Western Australia.

Call Telco Broker for an obligation free consultation, we can tailor our service to suit your needs.